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Slot bonus games are run by our CMs in slots. When a CM is on duty they will send a message to all players logged in at the top of the hour stating the terms of the bonus game. If you win, the CM will send you a message to claim either tournament points or a cash bonus — simply click the claim button at the bottom of the message you received.
BBs are a bonus currency that can be used in the shop to exchange for bonus spins and instant cash.
Only cash can be withdrawn from the site.
A Cash Freebie is cash credited to your account that is given free with no deposit required.
A cash match is an offer that matches whatever amount you deposit in cash. For instance, if the offer states 100% Cash Match up to $30, we will double whatever you deposit in cash, up to a maximum of $30.
Wagering Requirements are terms that must be met if you have received any cash bonus before being able to make a withdrawal. You must wager a certain amount of times on our games before a withdrawal can be made. You can avoid wagering requirements by not accepting any cash bonuses.
You can check for updates by going to the 'Cashier' under the menu and selecting 'Withdrawal History' to view the status of your withdrawal.
If you are unable to withdraw, you may have outstanding wagering requirements on a cash bonus, or your account may require verification. Please contact support for assistance.
Our live help is available 24/7, with an average response time of just 6 minutes.